Shipping policy

At Ganpati Gems, we are committed to delivering your authentic crystals, gemstones, and spiritual jewelry safely and swiftly across India.

1. Order Processing & Dispatch

  • Fast Dispatch: Orders are typically processed and dispatched within 24 hours to 1-3 business days (excluding Sundays and national holidays).

  • Once your package is dispatched, you will receive tracking details via email/SMS/WhatsApp.

2. Estimated Delivery Time

  • Standard Delivery: 5-10 business days across India.

  • Express Delivery: 3-5 business days (for select pin codes/express requests).

  • Note: Most orders are delivered within 5-10 business days depending on destination location.

3. Shipping Charges

  • Free Shipping: Available on eligible orders or cart values above specified thresholds. Standard nominal courier charges apply to orders below the minimum cart value.

4. Order Tracking

  • As soon as your order leaves our facility, an AWB tracking link/number is shared. You can monitor real-time tracking updates directly through the courier partner portal.

5. Delays & Liability

  • While we partner with top reliable courier services across India, Ganpati Gems is not responsible for transit delays caused by unforeseen logistics disruptions, natural calamities, strikes, festivals, or courier network delays.

6. Contact & Support

Agar shipping ya tracking se sambandhit koi sawaal ho, aap hamari support team se sampark kar sakte hain: